The processing time for your packages is 48 hours (excluding public holidays and weekends).

At a relay point : the customer has the choice between selecting the relay point they want or letting us select the relay point closest to their address.

Orders are sent 3 times a week .
(Monday, Wednesday and Friday)

The customer has 8 days to collect their package from the relay point, otherwise it will be returned and we will deduct all delivery costs covered by the company.

Our delivery times:

Colissimo: 48 to 72 hours working days
Mondial Relay France, Europe: 3 to 6 days

These times are an estimate , they may vary significantly depending on demand and the quantity of packages to be prepared. The order always remains on time as long as the shipment does not exceed 14 working days between the date of confirmation of the order and notification of shipment of the goods.